Frequently Asked Questions
Please review the frequently asked questions below. If you don’t find the answer to your question, feel free to contact our new patient coordinator via email, or set up a FREE discovery consultation.
What should I expect in the initial consultation?
During your initial consultation, you will be given the opportunity to discuss your personal health challenges and goals with our doctor. This will provide an opportunity for you and our staff to determine if you are a good candidate for our services.
How much is the Initial Consultation?
The initial consultation is $249.
What should I bring with me to the consultation?
We ask that you bring any previous medical records, vitamins / herbs, medication and lab test results with you. If you are not the financial decision maker, we also ask that you bring your spouse or significant other with you to the consult.
How long will the consultation last?
Expect the consultation to last for 60 minutes. If we feel that you are a good candidate for our essentials program, we will go over test kits and some paperwork to get you started. This will take an additional 10-15 minutes. We value your time and we do our best to provide timely service.
Does your office take insurance for Functional Wellness services?
We do not accept insurance or Medicare for our consulting services. Your case requires special attention and time, which is not covered by insurance companies.
Does your office offer single lab tests or a-la-carte testing?
We do not offer a-la-carte testing since this goes against the paradigm of functional wellness. If we are going to address the root cause of your health issues, we need to take a more comprehensive and holistic approach.
What is the investment to join the Ahead To Wellness Essentials Program?
The cause of symptoms vary from person to person, therefore, each program is customized and can’t be the same investment. Once the cause is determined, the investment can be determined.
Will my lab testing covered by health insurance?
Functional lab testing is usually not covered by most insurance providers.
What forms of payment do you accept?
We accept, cash, check, Visa or MasterCard, Discover card, and American Express.
Do you offer financing services?
Yes, we offer patient financing through Care Credit.
Can I use my HSA or MSA account?
Yes. Please check with your insurance to be sure.
Yes. Please check with your insurance to be sure
Our office hours are Monday to Thursday 10AM-12PM / 3PM-6:30PM.
Do I still need a primary care physician?
Yes, we do not provide acute or crisis care services and we do not replace the services that your current primary care physician provides.
Will I see other practitioners?
No, you will work with Dr. Augustine to accomplish your health goals. You will be involved with various different educational processes, which correspond with our Foundational Essentials Program, for lasting results.
Does your office accept patients that live in other cities/countries?
Yes, we can work with any person in any city or country.
What is included in the Essentials Program?
- An all-inclusive service that covers your clinical consulting and coaching over a 6-8 month period of time
- An in-depth review of the 6 Ahead To Wellness foundations that make up your health
- A medical case review and discovery, followed by a personalized program that is built around your unique history and needs
- Up to 8 different appointments
- Direct Clinician access in between appointments
- Personalized lab results video summary, and PDF of your lab work
- Personalized nutrient schedule
- Personalized lifestyle schedule
- Program binder
- Meal planning, recipes, and menu
- Access to our patient online university
- Access to direct pricing on lab test kits which can save you up to 50-80% on testing
Do I qualify for the Ahead To Wellness Essentials Program?
This program is for anyone looking to optimize their heath. The only time somebody is not qualified is if their health is too far-gone or that their condition requires urgent medical attention. If a client is not motivated, engaged and willing to take the steps necessary to restore health, they would not be a good candidate for our program.
How much should I budget for functional lab testing cost?
By joining our Ahead To Wellness Essentials Program, you have access to direct pricing on lab test kits, which ensure you pay the lowest possible price. On average, you should budget between $500-$1500 for functional lab testing
Is the Ahead To Wellness Essentials Program and lab testing covered by insurance?
Our programs and functional lab testing are not covered by insurance.
Does the cost of the initial appointment apply towards the cost of a program?
Yes, your first discovery appointment is one of your six appointments. We apply your payment to the total cost of the program and therefore, you are investing into the program when you schedule your first appointment.
Can my appointments be done over the phone or Skype?
Yes. We recommend that your first appointment is done in person so we can meet with you and make sure we are a good fit for each other. If that’s not possible, we can schedule and connect with you, for your appointment, on the phone or video conferencing so we can be more engaged and help you along the process.
Who will my second and third appointment be with?
Your second appointment will be with Dr. Augustine and we will be focusing on your dietary aspects, recipes and menu. We will also provide you with lifestyle coaching and consulting so you’ll walk away with actionable steps you can put into action right away to get your health moving in the right direction. Your third appointment will be about answering your questions and recording your lab result videos. This third appointment is designed to review your lab results and provide the strategy for getting awesome results, regarding your health.
Is it mandatory to use all of my appointments?
If you are a self-starter and like to be independent it is not mandatory to use all of your appointments, as you have direct doctor access. The program’s core value is in evaluating your history, building your clinical case, ordering the right testing, educating and designing a unique solution and strategy for you that addresses your unique six pillars. Our goal is to empower you and guide you on the right path so you can use these strategies for the rest of your life. You are always welcome to use the remaining 3 appointments as needed to focus on your clinical, nutritional, coaching, or lifestyle needs.
How does the lab testing work?
The lab testing is done at home. In some instances, you might have to get blood work done. We will direct you to the lab that will get the job done. Many of the tests have shipping costs included in the cost of the kits, if not you will be responsible for the shipping. You will get instructions in more detail on how to do the test kits, and the kits come with clear instructions as well. Payment is made directly to the lab to ensure you have the lowest price possible.
What happens at the end of the Ahead To Wellness Essentials program?
Once you have moved to a stable place in your health, you can follow up as needed. If you require additional support after your essentials program is complete, you have the option to pay per visit at $149 per half hour appointment or $299 per hour.
I’m ready to get started, what are the next steps?
Please set up a free discovery phone consultation to make sure you qualify and to verify that our solution is viable for you.
Click here to set up your discovery call.
Click here to set up your discovery call.
Take The First Step Today On Your Journey Back To Health
Maybe you have some questions you’d like to ask before you make a decision on becoming a patient. Our patient coordinator is standing by, happy to answer any questions you have to see whether or not Ahead To Wellness is right for you.